Products in our inventory will be shipped within one-2 weeks. Most products are made to order. Our products can be heavy and bulky, thus the reason for $10 shipping.
If you are not fully satisfied with your product when first received we will return the item for a full refund. Customized items that are personalized cannot be returned, but please contact us and we will try to work with you if not satisfied. Not personalized items may be shipped back at your expense and once received we will credit you in the payment method you paid with.
Cancellation / Return / Exchange Policy
Once an item is ordered and paid for items cannot be canceled since the nature of our items are customized. A non- personalized item may be canceled prior to shipping. Once it's shipped you may return at your shipping expense. You may exchange for a different item of the same price if not fully satisfied.