Frosty Stream – Framed Print

Guarantee of Satisfaction. Your complete satisfaction is very important to us. We are confident you will be pleased with your print. Shipping charges are not refundable. The customer must pay return shipping charges unless it was our shipping error. All returns are subject to a 20% processing fee. Return Authorization You must inform us via email prior to shipping a return in order to receive proper instructions and authorization. Return postage and insurance of the value of the item will be the responsibility of the customer. You are responsible for returning the print to us in its original condition, insured for its full value. For return instructions: Returns Damaged Returns We gladly accept any returns that follow the above return guidelines. However, art prints are very delicate, therefore you need to take extreme measures to ensure the items are returned undamaged. If we receive a damaged item as a return and we are unable to re-enter it into our inventory, we offer you the following options: 1) We can return the item(s) to you at no additional charge 2) We can refund 50% of the purchase price of the item(s) 3) We can offer you store credit for 50% of the purchase price of the item(s) All sales are final 30 days from the purchase date.