Made with yarn, poly fiber-fill, safety eyes (with washers on the back), and individually tagged.
Shipping on regular orders will be done within 3 business days. 7 days for delivery (Depending on the time of year and USPS)
Specials orders will be produced within two weeks. With 7 days for delivery or arrangement for pickup.
Local pickups: Upon request (if delivery is requested there is an additional fee)
Refunds are given in the form of an in store credit.
Cancellation / Return / Exchange Policy
If it is a regular order: Cancellation needs be done within 24 hours.
Buyer needs to contact seller for request of exchange for an equal cost item; Within seven business days of delivery/pick up.
If it is a special order: Cancellation needs to be done within 72 hours with half the sales price being refunded as materials are already purchased for your order.
Exchange due to incorrect colors request needs to be done within three business days of delivery. Email needs to be sent with corrected color request, with the understanding it will take one week for production. New product will be sent after the original item is received back.
If item is a local pick up and a special request order, exchange needs to be requested same day as pick up.
If item is a local pickup and a regular item, exchange request needs to be done within seven days.
*Product has to be in the same condition as received.