12pc Sea Salt Caramel Tube
$6.00
Dorinda’s Chocolates award winning 12 individually wrapped winning Sea Salt Caramels without the chocolate!
Shipping Policy
At Dorinda's Chocolates, we want to ensure that our customers get the freshest product in the best possible condition. Our first priority is ensuring your product arrives in perfect condition.
Truckee, Tahoe and Reno area residents can arrange for personal pick up by selecting "local" at check out. Please leave a contact number and best time to call in the notes area.
Standard Shipping orders are sent via USPS Priority 2 day, Monday-Thursday. Rush Shipping orders are sent via Overnight Express, Monday-Thursday. Orders must be placed by 12pm (PST) for same day shipping.
During the warm season (May 1st through October 14th): All orders are packed in insulated packages (ice may be used when necessary). Orders must be placed by 12pm (PST) for same day shipping.
To limit transit time, orders are NEVER shipped over the weekend, so your chocolates won’t sit in an environment with an uncontrolled temperature. Orders placed and received AFTER 12PM PST will ship the next available ship day. We are only able to ship within the U.S. We are unable to ship to APO or FPO addresses. For Alaska and Hawaii, see chart below for additional charges.
USPS has permission to leave packages at the recipient address if no one is there to sign for it. Dorinda's Chocolates is NOT responsible for packages stolen or damaged after they are delivered to the address specified by the customer. When possible, we suggest shipping to a business location. Dorinda's Chocolates will not refund purchases if the product is damaged or melted after the first delivery attempt, or if it is returned to us by USPS.
PLEASE DOUBLE CHECK THE SHIPPING ADDRESSES BEFORE SUBMITTING YOUR ORDER. Dorinda's Chocolates cannot be responsible for orders delayed or returned due to incorrect or undeliverable addresses provided by the customer.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@dorindaschocolates.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@dorindaschocolates.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Cancellation / Return / Exchange Policy
Privacy Policy
Dorindas Chocolates Headquarters is located at:
Dorindas Chocolates
300 S. Wells Ave. ste 14
Reno NV, United States
775 432 2024
It is Dorindas Chocolates's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://dorindaschocolates.com/ (hereinafter, "us", "we", or "https://dorindaschocolates.com/"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
- Website Visitors
Like most website operators, Dorindas Chocolates collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Dorindas Chocolates's purpose in collecting non-personally identifying information is to better understand how Dorindas Chocolates's visitors use its website. From time to time, Dorindas Chocolates may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Dorindas Chocolates also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://dorindaschocolates.com/ blog posts. Dorindas Chocolates only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
- Gathering of Personally-Identifying Information
Certain visitors to Dorindas Chocolates's websites choose to interact with Dorindas Chocolates in ways that require Dorindas Chocolates to gather personally-identifying information. The amount and type of information that Dorindas Chocolates gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://dorindaschocolates.com/ to provide a username and email address.
- Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
- Advertisements
Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Dorindas Chocolates and does not cover the use of cookies by any advertisers.
- Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
- Aggregated Statistics
Dorindas Chocolates may collect statistics about the behavior of visitors to its website. Dorindas Chocolates may display this information publicly or provide it to others. However, Dorindas Chocolates does not disclose your personally-identifying information.
- E-commerce
Those who engage in transactions with Dorindas Chocolates – by purchasing Dorindas Chocolates's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Dorindas Chocolates collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Dorindas Chocolates. Dorindas Chocolates does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Privacy Policy Changes
Although most changes are likely to be minor, Dorindas Chocolates may change its Privacy Policy from time to time, and in Dorindas Chocolates's sole discretion. Dorindas Chocolates encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
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